Last Updated: 8/27/2025
Thank you for choosing FEELING AI PTE. LTD.(āFlimoā,āwe,āāour,ā or āusā). These Terms of Service (the āTermsā) are a legally binding contract between you and Flimo, governing your use of:
Definitions.
PLEASE READ THE FOLLOWING TERMS CAREFULLY:
BY CLICKING āI ACCEPT,ā OR BY DOWNLOADING, INSTALLING, REGISTERING AN ACCOUNT, PLACING AN ORDER, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING FLIMOāS PRIVACY POLICY (TOGETHER, THESE āTERMSā).YOU ARE RESPONSIBLE FOR ENSURING THAT YOUR USE OF THE SERVICES COMPLIES WITH THE LAWS AND REGULATIONS OF YOUR JURISDICTION.IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICES. YOUR USE OF THE SERVICES, AND FLIMOāS PROVISION OF THE SERVICES TO YOU, CONSTITUTES AN AGREEMENT BY FLIMO AND BY YOU TO BE BOUND BY THESE TERMS.IF YOU ARE USING THE SERVICES ON BEHALF OF A COMPANY, ASSOCIATION, ORGANIZATION, OR OTHER ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE DULY AUTHORIZED TO BIND SUCH ENTITY TO THESE TERMS, AND āYOUā WILL INCLUDE BOTH YOU AND THAT ENTITY. THE ENTITY YOU REPRESENT WILL BE LEGALLY RESPONSIBLE FOR YOUR USE OF THE SERVICES AS WELL AS FOR THE USE OF YOUR ACCOUNT BY ANY OTHER INDIVIDUAL AUTHORIZED BY THAT ENTITY.YOU MUST CAREFULLY READ AND FULLY UNDERSTAND THESE TERMS, INCLUDING ANY PROVISIONS THAT MAY LIMIT OR WAIVE YOUR LEGAL RIGHTS OR LIMIT OUR LIABILITY.WE MAY UPDATE THESE TERMS FROM TIME TO TIME. PLEASE REVIEW THE MOST CURRENT VERSION. YOUR CONTINUED USE OF THE SERVICES AFTER CHANGES ARE MADE WILL CONSTITUTE YOUR ACCEPTANCE OF THE UPDATED TERMS. FOR DETAILS REGARDING HOW MODIFICATIONS TAKE EFFECT, PLEASE SEE SECTION 13 (TERM, TERMINATION, AND MODIFICATION).ARBITRATION NOTICE.Except for certain kinds of disputes described in Section 11 (DISPUTE RESOLUTION AND ARBITRATION), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND FLIMO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.This arbitration provision shall apply to the maximum extent permitted by applicable law, and will not deprive you of any non-waivable statutory rights or remedies in your country of residence.
Flimo provides an interactive platform powered by generative artificial intelligence (AI) technologies that enables users to create and share digital content. The Services are offered āas isā and may evolve over time. Flimo does not guarantee the availability of any particular feature or functionality, and the Services may be modified, suspended, or discontinued at any time in accordance with these Terms.
Flimo and its Service, including any information or online interaction provided by the Characters, are intended for informational and/or recreational purposes only.
Do not use the Service as a substitute for professional assistance or counseling from a healthcare provider or a professional therapist, counselor, or social worker. Nothing provided through the Service is intended to be, and must not be taken to be, the practice of medicine, psychology, psychiatry, mental health or professional therapy or counseling, or other professional healthcare service.
Any reliance you place on the Service is strictly at your own risk. You acknowledge and agree that none of the information provided via the Service or your interaction with any Character has the ability to diagnose, prescribe, treat, cure, mitigate, or prevent any disease or health condition or to perform any task that constitutes the practice of medicine, and your use of the Service does not establish a doctor-patient relationship.
Certain information provided by or used by the Service relates to or is based on information obtained from third-party sources or databases, which are subject to change. Neither Flimo nor the Service has independently verified or makes any representation as to the adequacy, fairness, accuracy or completeness of any information obtained from third-party sources.
Flimo does not recommend or endorse any specific healthcare product, service, procedure, opinion, or other information that may be provided by the Character or via the Service based on third-party sources. Reliance on any information provided by Flimo or its Service is solely at your own risk.
Flimo is not responsible for any health, safety, or social concerns, including feelings of social isolation, loneliness, or addiction to technology, associated with your use of any Service or related technologies. If you have any questions regarding your health or mental condition or behavior, consult with a qualified professional.
IN CASE OF AN EMERGENCY, DIAL 9-1-1 OR SEEK PROFESSIONAL HELP IMMEDIATELY. DIAL 9-8-8 IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS OR DIAL 1-800-273-TALK (8255) FOR THE NATIONAL SUICIDE PREVENTION LIFELINE.IF YOU ARE OUTSIDE THE UNITED STATES, PLEASE CONTACT YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY.For additional disclaimers and limitations of liability, please see Sections 8ļ¼DISCLAIMERS AND NO WARRANTIESļ¼and 9ļ¼LIMITATION OF LIABILITYļ¼.
Flimo may set general practices and limits on the use of the Services, including reasonable limits on storage and the right to remove inactive accounts. While we take steps to safeguard your content, you acknowledge that Flimo may delete or restrict access to content in accordance with these Terms. Flimo is not responsible for the deletion of, or failure to store, any content, except as required by applicable law.
Flimo may modify, suspend, or terminate the Services, or your access to them, if we reasonably believe you have violated these Terms, applicable laws, or engaged in fraud, abuse, or unlawful conduct. Where feasible, we will provide you with prior notice; however, in urgent cases we may act without prior notice. Flimo shall not be liable for any loss or damage arising from such actions, except as required by law.
The Services are currently provided free of charge. However, Flimo reserves the right to introduce fees, paid features, or subscription programs in the future. If we do so, you will be notified in advance and given an opportunity to review and accept the applicable terms and fees before being charged.
BY USING THE SERVICES, YOU AFFIRM THAT YOU HAVE REACHED THE LEGAL AGE OF MAJORITY IN YOUR JURISDICTION AND STATE OF RESIDENCE, AND UNDERSTAND, ACCEPT, AND AGREE TO BE BOUND AND ABIDE BY THESE āTERMSā. IF YOU DO NOT AGREE TO THESE āTERMSā, YOU MUST NOT USE THE SERVICES.IF YOU ARE UNDER THE LEGAL AGE OF MAJORITY (A āMINORā) IN YOUR JURISDICTION OR STATE OF RESIDENCE, BEFORE USING THE SERVICES, YOUR PARENT OR LEGAL GUARDIAN MUST READ AND CONSENT TO THESE āTERMSā. BY PERMITTING A MINOR TO USE THE SERVICES, A MINORāS PARENT OR GUARDIAN BECOMES SUBJECT TO THESE āTERMSā AND AGREES TO BE RESPONSIBLE FOR ALL OF THE MINORāS ACTIVITIES ON THE SERVICES, INCLUDING THE PURCHASE OF ANY VIRTUAL CONTENT.
To access certain features of the Services, you may need to create an account (āAccountā). You must provide accurate and up-to-date information, and all activities conducted under your Account will be deemed authorized by you.You are responsible for keeping your login credentials secure. You may not share, sell, or transfer your Account. Flimo is not liable for any loss or damage resulting from your failure to maintain the security of your Account.Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Services, including those concerning online conduct and acceptable content. You are solely responsible for any conduct, content, or activities that violate such laws or regulations, and you agree to indemnify and hold Flimo harmless from any claims, liabilities, damages, or expenses arising from your violation.Flimo reserves the right to suspend or terminate your Account at any time if you provide false information, violate these Terms or applicable laws, or engage in fraud, abuse, or unlawful conduct. Flimo shall not be liable for any loss, damage, or other consequences arising from such suspension or termination, except as required by law.
Subject to your compliance with these Terms, Flimo grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to install and use one copy of our application on a device you own or control, and to access and use the Services for your personal, non-commercial use.
Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) sell, rent, transfer, sublicense, copy, modify, distribute, publicly perform or display, or create derivative works of the Services or any related technology; (b) reverse engineer, decompile, disassemble, or attempt to access the source code of the Services, or circumvent any security or access control features; (c) use the Services or any output for the training or development of machine learning or artificial intelligence systems; (d) create or share malicious, abusive, unlawful, or infringing content; or (e) otherwise use the Services in violation of these Terms or applicable laws.
Nothing in this Section prevents Flimo and you from entering into a separate written agreement for commercial use or collaboration. Any such authorization must be expressly granted by Flimo.
The Service is owned and operated by Flimo. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, Characters, and all other elements of the Service provided by Flimo (āMaterialsā) are protected by intellectual property and other laws. All Materials included in the Service are the property of Flimo or its third-party licensors. Except as expressly authorized by Flimo, you may not make use of the Materials. There are no implied licenses in these Terms and Flimo reserves all rights to the Materials not granted expressly in these Terms.
The interfaces, graphics, trademarks, design, information, artwork, data, code, software, and all other elements of the Services, including the rights therein and any derivatives thereof (āFlimo Intellectual Propertyā or āFlimo IPā), are protected by law and these Terms. All Flimo IP is the property of Flimo and Flimoās licensors. Flimo IP includes all User-Generated Content (āUGCā) licensed to Flimo by Users under these Terms. Except as allowed in these Terms, you may not use any Flimo IP contained in the Services unless you obtain separate permission in each instance from the owner. Flimo reserves all rights in/to the Flimo IP not granted in these Terms.
The Services contain various forums, functionality, software, and other interactive features that allow you to create, upload, submit, publish, display, generate, transmit, or otherwise make available (āPublishā) UGC on the Services.Any UGC Published on the Services must comply with these Terms and must not be illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and must not consist of or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of āspam.āExcept as otherwise described in Flimoās Privacy Policy, (i) you agree any UGC that you Publish will be considered non-confidential and non-proprietary, and (ii) you grant Flimo a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to host, use, copy, reproduce, modify, adapt, publish, translate, run, create derivative works of, distribute, communicate to the public, and publicly perform or display such UGC and any related interaction data on the Services, throughout the world in any media for any business purpose in connection with operating, providing, publicizing, or improving the Services, including without limitation in connection with the training of machine learning and related models. However, Flimo will only share personal information that you provide in accordance with Flimoās Privacy Policy.You represent and warrant that, at the time of Publishing UGC, (i) you own or otherwise control all the rights in/to the UGC; (ii) the UGC is accurate and not fraudulent or deceptive; and (iii) the UGC does not violate these Terms, any applicable laws, or the rights of any third party, including intellectual property, privacy, and publicity, and will not cause injury to any person or entity.You understand that Flimo cannot guarantee that in certain situations, UGC that you Publish or make available on or through the Services will not be copied or used by other Users of the Services and discussed on and outside of the Services. If you do not have the right to submit UGC for such use, Publishing such may subject you to liability. Flimo takes no responsibility and assumes no liability for any UGC Published by you or any third party. Flimo has the right but not the obligation to monitor, modify, disable access to, or remove any UGC on its Services, and it may exercise these rights at any time, without notice or liability to you or any third party.
Flimo respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify Flimo of your infringement claim in accordance with the procedure set forth below.We will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws with respect to any alleged or actual infringement.A notification of claimed copyright infringement should be emailed to Flimoās Copyright Agent at copyright@flimo.ai (Subject line: "DMCA Takedown Request").To be effective, the notification must be in writing and contain the following information:a. Electronic or Physical Signature: An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; b. Proof of Copyright Ownership: A description of the copyrighted work or other intellectual property that you claim has been infringed, accompanied by proof of ownership, such as a copy of the copyrighted work itself or a copy of the registration certificate; c. Infringing Material: A description of where the material that you claim is infringing is located on the Services, with enough detail that we may find it on the Services; d. Contact Details: Your address, telephone number, and email address; e. Good Faith Statement: A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; f. Accuracy Affidavit: A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.Counter-Notice. If your content was removed or disabled as a result of a DMCA notice, and you believe that your content is not infringing or that you have the proper authorization from the copyright owner, the copyright ownerās agent, or pursuant to the law to Publish and use the material in your content, you may send a counter-notice to our Copyright Agent at the above address.When our Copyright Agent receives a counter-notice, we may send a copy of the counter-notice, including any contact information you provide, to the original complaining party informing that party that we may, in 10 business days, replace the removed content or stop disabling it. Unless the copyright owner files an action seeking a court order against the provider of the content, the removed content may be replaced or access to it restored, in our sole discretion, within 10 to 14 business days or more after our receipt of the counter-notice.Repeat Infringer PolicyFlimoās intellectual property policy is to: (i) remove or disable access to content that Flimo knows to be infringing on the intellectual property rights of third parties or that has been identified in a valid DMCA notice submitted by a valid copyright owner or their agent; and (ii) in appropriate circumstances, suspend or terminate the Accounts of and block access to the Services by any User who repeatedly or egregiously infringes the copyrights or other intellectual property rights of third parties.
Any feedback, comments, or suggestions (collectively āFeedbackā) you may provide regarding or relating to the Services is entirely voluntary. You hereby grant Flimo a perpetual, irrevocable, royalty free, fully paid, worldwide license to such Feedback, and we will be free to use such Feedback as we see fit and without any obligation to you.
You are solely responsible for all content or materials (āContentā) that you upload, publish, or make available through the Services.
You agree not to use the Services to: (a) infringe any intellectual property, privacy, or proprietary rights, or otherwise violate law or contractual obligations; (b) upload malicious code or take actions that may damage, disrupt, or interfere with the Services or othersā use of them; (c) create, share, or distribute unlawful, fraudulent, defamatory, obscene, hateful, discriminatory, or otherwise objectionable content; (d) impersonate others, engage in fraud, unauthorized account access, or misuse of data; (e) engage in spam, unauthorized commercial exploitation, political campaigning, or manipulative activities (including ratings or reviews); (f) collect or solicit personal information without proper authorization; (g) in Flimoās reasonable judgment, act in a way that may expose Flimo or its users to liability.
You acknowledge and agree that: (a) AI-generated outputs may not always be accurate or appropriate and must not be presented as human-generated; (b) Inputs or Outputs may not be used to train or develop other AI or machine learning models without Flimoās written consent; (c) Outputs must not be used in sensitive or high-risk domains, including employment, credit, healthcare, housing, insurance, education, law enforcement, or migration decisions; (d) You must not use the Services to generate discriminatory, misleading, or undisclosed deepfake or disinformation content.Enforcement: Flimo may, at its sole discretion, remove or restrict Content, suspend or terminate accounts, or report unlawful activities.
THE SERVICES, INCLUDING ALL MATERIALS, CONTENT, AND ANY AI-GENERATED OUTPUTS, ARE PROVIDED āAS ISā AND āAS AVAILABLE.ā FLIMO DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.THE SERVICES ARE PROVIDED SOLELY FOR INFORMATIONAL AND RECREATIONAL PURPOSES AND DO NOT CONSTITUTE MEDICAL, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. AI-GENERATED OUTPUTS MAY NOT ALWAYS BE ACCURATE, RELIABLE, OR SUITABLE FOR YOUR PURPOSES.YOU USE THE SERVICES AT YOUR OWN RISK. FLIMO IS NOT RESPONSIBLE FOR DATA LOSS, DEVICE DAMAGE, OR DISPUTES BETWEEN USERS OR WITH THIRD PARTIES.THE DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND NOTHING IN THESE TERMS LIMITS ANY RIGHTS THAT CANNOT BE WAIVED OR LIMITED UNDER APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIMO AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS.IN ANY CASE, THE TOTAL LIABILITY OF FLIMO AND ITS AFFILIATES FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF: (a) THE AMOUNT YOU PAID TO FLIMO IN THE SIX (6) MONTHS BEFORE THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (US$100).NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS FLIMO, ITS AFFILIATES, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS, DAMAGES, OR EXPENSES (INCLUDING REASONABLE ATTORNEYSā FEES) ARISING OUT OF OR RELATING TO: (a) YOUR VIOLATION OF THESE TERMS OR ANY LAW; (b) YOUR USER CONTENT, INCLUDING ANY CLAIM THAT IT INFRINGES OR VIOLATES THIRD-PARTY RIGHTS; (c) YOUR MISUSE OF THE SERVICES OR OUTPUTS; OR (d) ANY DISPUTE BETWEEN YOU AND ANOTHER USER OR THIRD PARTY.THIS INDEMNITY DOES NOT APPLY TO CLAIMS RESULTING FROM FLIMOāS OWN GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, WHERE SUCH INDEMNIFICATION IS PROHIBITED BY LAW.
(a) Any dispute or claim arising out of or relating to these Terms or the Services shall be finally resolved by binding arbitration administered by the Singapore International Arbitration Centre (āSIACā) under the SIAC Rules in effect, with the seat of arbitration in Singapore and proceedings in English. (b) YOU AND FLIMO WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS. (c) Nothing in this Section prevents either party from seeking relief from a government agency or applying for injunctive or equitable relief in court, including for intellectual property matters. (d) Arbitration fees and costs shall be allocated under the SIAC Rules. Arbitration proceedings shall be confidential, except as required by law. (e) If this arbitration clause is found unenforceable, disputes shall be resolved exclusively by the courts of Singapore under Section 12 (Governing Law and Venue).
These Terms and any dispute, claim, or controversy arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
If the arbitration agreement in Section 11ļ¼DISPUTE RESOLUTION AND ARBITRATIONļ¼ is found unenforceable, void, or inapplicable, any legal action or proceeding shall be brought exclusively in the courts located in Singapore. You and Flimo irrevocably consent to such jurisdiction and waive any objection based on inconvenient forum or lack of jurisdiction.
Nothing in these Terms limits any rights or remedies that cannot be excluded or limited under applicable law.
(a) These Terms are effective from the date you first accept them and remain in force until terminated. (b) Flimo may update or modify these Terms at any time. Continued use of the Services after changes take effect constitutes acceptance. If you do not agree, you must stop using the Services. (c) You may stop using the Services and delete your account at any time by contacting support@flimo.ai. (d) If you violate these Terms, your access to the Services may terminate immediately. Flimo may also suspend or terminate your account or discontinue the Services, in whole or in part, at any time, with or without notice. (e) Upon termination, all licenses granted to you will cease, you will lose access to your account and User Content, and the provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law will survive. (f) Flimo reserves the right to modify, suspend, or discontinue the Services at any time, without liability, except as required by law.
At Flimo, we respect the privacy of our users. Please see our Privacy Policy for detailed information about how we collect, use, store, and disclose your personal data.By using the Services, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
The Services may include integrations with, or links to, third-party websites, applications, software, or services (āThird-Party Servicesā). Your use of any Third-Party Services is at your own risk and subject to the terms, conditions, and policies of those third parties. Flimo does not control and is not responsible for the content, accuracy, availability, security, privacy practices, or any other actions of Third-Party Services, and their inclusion does not imply endorsement or association by Flimo. Nothing in these Terms limits your rights under any applicable open-source or third-party licenses.
Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Services, including online conduct and acceptable content. Flimo makes no representation that the Services are appropriate, lawful, or available for use in any particular jurisdiction. Access to the Services from territories where such access is illegal is prohibited. Users are solely responsible for ensuring that their use of the Services complies with applicable local laws.
Software made available in connection with the Services, and the transmission of applicable data, may be subject to export control laws, including those of the United States and other jurisdictions. You agree not to download, export, re-export, or transfer any such software or data in violation of applicable export laws and regulations. Downloading or using the Services is at your own risk.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Flimo and supersede any prior agreements. Nothing in these Terms creates any partnership, joint venture, or agency relationship.
You may not assign or transfer your rights or obligations under these Terms without Flimoās prior written consent. Flimo may assign or transfer these Terms without restriction, including to affiliates or successors.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect, and no waiver of any provision shall be deemed a further or continuing waiver.
These Terms are drafted in English. In case of conflict between translations, the English version will prevail unless required by law.
Any provisions that by their nature should survive termination will remain in effect.
Flimo reserves the right to make the final and binding interpretation of these Terms, to the extent permitted by applicable law.
The Services are provided by FEELING AI PTE. LTD.
If you have any questions, complaints, or feedback about these Terms, please contact us using the above details.
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